CART : £0.00

Refunds & Exchanges

 

Refund Policy

We will refund you in the form of your original payment in order for returns. 

 

Returns

Within the UK: We gladly accept returns within 16 days of orders receipt.

International: We gladly accept returns within 21 days within orders receipt.

 

To be eligible for a return, your item must be unused and in the same condition as received and in original packaging. Please email returns@shopkeeki.com and we will send you shipping instructions. Just keep in mind that return shipping costs are not covered by us. However, if the returned item(s) is due to a result of our error (if we sent you the incorrect or defective item), we will gladly pay for the returns costs. Otherwise, it's up to buyers to pay the full exchange shipping.

 

Refunds (if applicable)

Once your return item(s) is received and inspected, we will notify you by email that we have received your returned item(s). We will also notify you the approval or rejection of your refund via email. If you have approved, you will refunded the original form of payment. 

 

Exchanges 

Within the UK: We gladly accept changes within 16 days of orders receipt.

International: We gladly accept changes within 21 days within orders receipt.

 

To be eligible for an exchange, the item(s) must be unused and in the same condition as you have received it and in the original packaging. Please email returns@shopkeeki.com and we will send you shipping instructions. Just keep in mind that return/exchange shipping costs are not covered by us. However, if the returned/exchange item(s) is due to a result of our error (if we sent you the incorrect or defective item), we will gladly pay for the returns/exchange costs. Otherwise, it's up to buyers to pay the full exchange shipping.