International Customers Help Page

Hello!

If you are a customer outside of the UK, you may find the following information helpful. 

Currency exchange:

The currency is in British Pounds as we are located the UK. However, you can still place an order as you normally would, you won't be charged any exchange fees etc. The only difference will be your final total as the British Pounds is slightly stronger than most other currencies but not by much.

Examples:

£1 = 1.21 US Dollar

£1 = 1.10 Euro

£1 = 1.69 Canadian Dollar

£1 = 1.79 Australian Dollar

If your currency is not stated in the examples above, simply Google search: "What is £1 in 'your currency'" and it should calculate the difference for you.

Shipping costs:

Even though we are based in the UK, we ship to almost every country in the world for a flat rate shipping cost of only £1.35 or free if you spend £15 or more.

*This excludes tracked shipping.

Orders processing times:

We aim to ship orders within the same day or 1-2 working days.

Once you receive your shipping confirmation email, you should expect your order within these times:

Europe: Earliest arrival can take 2 working days, 3 week at the latest.

The rest of the world: Earliest arrival can take 5 working days, 1 month at the latest. 

Unfortunately, there is no faster shipping service available. However, most international orders tend to arrive within 2 weeks. 

If you need any more information, please don't hesitate to email me: sally@shopkeeki.com or direct message me on Instragram @shopkeeki for a faster response. It will be my pleasure to assist you with any questions or concerns you may have.