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Frequently Asked Questions

Send your questions or inquiries to: sally@shopkeeki.com

 

Can you use Nail Decals with gel/acrylic nails?

Yes, you can use Nail Decals on gel/acrylic nails. Just don't encapsulate the Nail Decal with Gel Builder. As placing a layer of Gel Builder on a smooth surface such as a Nail Decal can cause the nail to crack. Just use a regular or gel top coat to seal the Nail Decal in.

If you notice that the Nail Decal is smudged/runny after you placed it onto the nail, try out the instructions in the 'optional' paragraph above. If the Nail Decals continue to smudge, it could be the other products you're using. Any products containing alcohol such as some top coats or acrylic liquid can cause the Nail Decals to smudge. Let your acrylic nails dry completely before placing the Nail Decals on them to prevent the wet acrylic liquid to get in contact with the Nail Decals.

I always advice you to try the Nail Decals out yourself and see how it wears before using them on clients to prevent any mishaps.

 

My Nail Decals keep ripping, how do I fix them?

Most Nail Decals should be just fine but if this issue ever occurs, don't worry as it's incredibly easy to fix.

Simply, just add a thin coat of clear top coat directly on the Nail Decal sheet as shown in the picture above. The top coat will work as a 'glue' to hold the Nail Decal together and prevent them from ripping/falling apart. Let it dry completely and they should be good as new again. Proceed with the instructions as normal.

 

Why does my Nail Decals keep smudging?

Are your Nail Decals smudging/runny? Try out the instructions in the paragraph above. If the Nail Decals continue to smudge, it could be the other products you're using. Any products containing alcohol can cause the Nail Decals the smudge. Try switching to a different base or top coat.

 

Do you ship to my country, how much will it cost & how long will it take to arrive?

Yes, we ship worldwide! The estimated time for your order to arrive is:

UK: 1-5 working days

Rest of the world: 5-30 working days

For everything you need to know regarding shipping and costs:

https://www.shopkeeki.com/pages/shipping